The level of support received once a product or service is sold is a key factor in deciding what company to purchase from.
Fairsoft uses "Go-to-Meeting" (high speed internet required) to assist our customers with their support needs. "Go-to-Meeting" lets a customer remotely show us his computer screen so that any issues can readily be identified and addressed. The customer even has the ability to give us keyboard and mouse control so that we can assist with a problem resolution.
Emergency phone number: (800) 582-4747
Tell us your most pressing business needs, and learn how we can meet those needs with FileMaker.
Designed and developed a customized solutions for all aspects of their company business including order taking, order processing, production, shipping, accounts receivable, accounts payable, reporting, etc. Includes the use of barcode scanners, credit card processing and shipping via UPS.
A client since 2005, FairSoft designed, developed and hosts their Sales, Quoting, Inventory, and Dispatching system for Field Service Management. ADS is currently upgrading to Filemaker 12, including iPad login for service technicians to view schedule/jobs, receive directions to customer locations and complete invoices, all while in the field. The system also communicates directly with Quickbooks.
Fairsoft converted their Nutshell database to Filemaker 11, and also designed, upgraded and hosts their product tracking system for monitoring health, safety and environmental assessments of products to ensure they meet state and/or federal regulations.
FairSoft designed and developed a desktop and iPad friendly system to track the location and transfer history of all machinery, all utilizing barcode scanning technology.