Fairsoft Platinum ($695/month*)
Fairsoft's premium support. 9:00am-5:00pm (Eastern Time), M-F, support help desk to answer your
questions, manage your servers, and provide automatic off-site back-up and restore of your data and web files. Includes up
to 4 hours^ of development activity (database and/or web modifications)
per month.* Additional time billable at $95/hr.
Fairsoft Gold ($395/month*)
Fairsoft's superior support. 9:00am-5:00pm (Eastern Time), M-F, support help desk to provide
answers your questions by a Fairsoft engineer within a 24 hour time frame+. Includes 1 hour^ of development
per month. Additional time billable at $125/hr. Database server and web server management (maintenance of hardware and software
that provides internet web access to the databases) would be the responsibility of your internal IT department.
Fairsoft Silver ($295/month*)
Fairsoft's advanced support. 9:00am-5:00pm (Eastern Time), M-F, support help desk to provide
direct answers your questions by a Fairsoft engineer within a 24 hour time frame+.
Fairsoft Bronze ($195/month*)
Fairsoft's standard support. 9:00am-5:00pm (Eastern Time), M-F, support help desk to provide
e-mail answers your questions within a 48 hour time frame+.
*
Requires annual non-cancelable contract. +
During normal business hours excluding weekends and holidays. ^ Non accruable. Unused hours expire at the end of each month.
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