All of Fairhaven's development projects are FIXED priced! Our development methodology provides
our customers with a unique ability to view and interact with their system while in the development stages. Feed-back
is strongly encouraged. This feed-back enables us to adjust our understanding of the customer's needs and,
more importantly, the customer gains a better insight into what is possible that may not have been utilized before.
This methodology has been refined over the years to eliminate the, "I thought it was going to do..."
or "How come it doesn't do...", type of customer comments. In addition, training is minimized since the customer
has been reviewing the progress of their project during the development life-cycle.
Some prospective customers have asked us to create a system based upon a specification document
which we have not created. This means that Fairhaven will not understand the complexities and subtleties which are a
key component of an effective system. Fairhaven has declined these offers.
Fairhaven will not take on a project unless the customer agrees to become involved during development.
Involvement means reviewing the "look-and-feel", the flow of the data, the reports generated, and listening to our suggestions
for improvement. Decisions and approvals always remain with the customer.